Help & Support
How can we help?
Search the knowledge base and the full product documentation, or start a conversation and we'll route you to the right team.
Browse by topic
Or read the full documentationCV screening & ranking
Bulk intake, parsing, match scores and ranking criteria.
AI interviews
Scheduling, recording, scoring and dispute handling.
Proctoring & integrity
What the flags mean and how to review them fairly.
Resume builder & templates
ATS-safe templates, imports and AI enhancement.
Job search & auto-apply
Saved searches, auto-apply runs and the tracker.
Practice interviews
Mock sessions, feedback and credits.
Analytics & forensics
Reports, audit bundles and immutable exports.
Billing, plans & invoices
Usage billing, seats, invoicing and refunds.
Account, SSO & access
Sign-in, SAML/SSO, roles and provisioning.